Public synthetic demo · No real client information · Changes are temporary · Video & quick guide · Reset my demo
Mindful Compliance Mindful / Work by position
Fictional demo · Cedar Harbor Recovery All people, records and activity are synthetic. Program & walkthrough →
Mindful Auditor · Synthetic local desk · 2026-10-08

Work by position

Assignments are scoped to the client. Missing staff remain an explicit routing gap.

Finding / recordPriority · payerOwner · dueEvidence / state
GROUP-SIZE
Jordan Ellis (C-0001) · N1
GROUP-SIZE
watch
ANTHEM
author · Dana Patel (S-01)
2026-10-15
acknowledged
A-018
Condition requires review
Review action
NOTE-COSIGN
Jordan Ellis (C-0001) · N2
NOTE-COSIGN
important
ANTHEM
author · Dana Patel (S-01)
2026-10-14
disputed
A-023
Condition requires review
Review action
NOTE-CLONED
Maya Brooks (C-0002) · N5
NOTE-CLONED
urgent
SENTARA
author · Dana Patel (S-01)
2026-10-09
open
A-023
Condition requires review
Review action
NOTE-UNSIGNED
Maya Brooks (C-0002) · N6
NOTE-UNSIGNED
urgent
SENTARA
author · Dana Patel (S-01)
2026-10-09
open
A-023
Condition requires review
Review action
NOTE-NO-TIME
Maya Brooks (C-0002) · N7
NOTE-NO-TIME
important
SENTARA
author · Dana Patel (S-01)
2026-10-14
open
A-023
Condition requires review
Review action
SERVICE-NO-AUTH
Sofia Grant (C-0004) · E-4:gap
SERVICE-NO-AUTH
urgent
HUMANA
ur · Cameron Lee (S-11)
2026-10-09
open
A-011, A-052
Condition requires review
Review action
EXCLUSION-STALE
Alex Warren (S-03)
EXCLUSION-STALE
important
Program-wide
hr · Parker West (S-13)
2026-10-14
open
A-030, F-009
Condition requires review
Review action
EXCLUSION-STALE
Morgan Blake (S-02)
EXCLUSION-STALE
important
Program-wide
hr · Parker West (S-13)
2026-10-14
open
A-030, F-009
Condition requires review
Review action
ASSESS-DIMENSIONS
Sofia Grant (C-0004) · AS-4
ASSESS-DIMENSIONS
important
HUMANA
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-021, A-048
Condition requires review
Review action
ASSESS-MISSING
Aisha Cole (C-0007) · E-7
ASSESS-MISSING
important
DMAS
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-021, A-048
Condition requires review
Review action
PLAN-ELEMENTS
Sofia Grant (C-0004) · P-4C
PLAN-ELEMENTS
important
HUMANA
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-049, A-022
Condition requires review
Review action
DAY-HOURS
Jordan Ellis (C-0001) · E-1:2026-09-26
DAY-HOURS
watch
ANTHEM
clinical-director · Harper Brooks (S-05)
2026-10-15
open
A-015
Condition requires review
Review action
WEEK-HOURS
Lena Ortiz (C-0010) · E-10:2026-09-27
WEEK-HOURS
watch
SENTARA
clinical-director · Harper Brooks (S-05)
2026-10-15
open
A-035
Condition requires review
Review action
WEEK-HOURS
Avery Lane (C-0020) · E-20:2026-09-27
WEEK-HOURS
watch
UHC
clinical-director · Harper Brooks (S-05)
2026-10-15
open
A-015
Condition requires review
Review action
WEEK-HOURS
Sam Rivera (C-0021) · E-21:2026-09-27
WEEK-HOURS
watch
DMAS
clinical-director · Harper Brooks (S-05)
2026-10-15
open
A-016
Condition requires review
Review action
WEEK-HOURS
Sofia Grant (C-0004) · E-4:2026-09-27
WEEK-HOURS
watch
HUMANA
clinical-director · Harper Brooks (S-05)
2026-10-15
open
A-015
Condition requires review
Review action
DAY-HOURS
Maya Brooks (C-0002) · E-2:2026-10-04
DAY-HOURS
watch
SENTARA
clinical-director · Harper Brooks (S-05)
2026-10-15
open
A-016
Condition requires review
Review action
TIME-AUTH-REQUEST
Noah Bennett (C-0006) · E-6:AUTH-REQUEST
Initial approval request sent to the plan
urgent
AETNA
ur · Cameron Lee (S-11)
2026-07-31
open
A-011
DMAS fallback — verify payer contract
Review action
TIME-ISP-REVIEW
Noah Bennett (C-0006) · E-6:ISP-REVIEW
Next treatment plan review
important
AETNA
ur · Cameron Lee (S-11)
2026-08-29
open
A-049
Clock overdue; At least every 30 calendar days at ASAM 2.5, and whenever needs change. A plan not updated on time is "outdated".
Review action
TIME-ASSESS-FRESH
Maya Brooks (C-0002) · E-2:ASSESS-FRESH
Services must start within 30 days of the assessment
important
SENTARA
ur · Cameron Lee (S-11)
2026-09-08
open
A-021
Clock overdue; If services start later than 30 days after the assessment is completed, the assessment has to be redone.
Review action
TIME-AUTH-REQUEST
Jordan Ellis (C-0001) · E-1:AUTH-REQUEST
Initial approval request sent to the plan
urgent
ANTHEM
ur · Cameron Lee (S-11)
2026-09-24
open
A-011
DMAS fallback — verify payer contract
Review action
TIME-AUTH-REQUEST
Sofia Grant (C-0004) · E-4:AUTH-REQUEST
Initial approval request sent to the plan
urgent
HUMANA
ur · Cameron Lee (S-11)
2026-09-24
open
A-011
DMAS fallback — verify payer contract
Review action
TIME-AUTH-REQUEST
Aisha Cole (C-0007) · E-7:AUTH-REQUEST
Initial approval request sent to the plan
urgent
DMAS
ur · Cameron Lee (S-11)
2026-09-24
open
A-011
Verified payer profile
Review action
TIME-ISP-INITIAL
Lena Ortiz (C-0010) · E-10:ISP-INITIAL
Initial treatment plan (initial ISP)
important
SENTARA
ur · Cameron Lee (S-11)
2026-09-27
open
L-010
Clock overdue; Within 24 hours of admission, covering immediate service, health and safety needs.
Review action
TIME-ISP-INITIAL
Miles Carter (C-0011) · E-11:ISP-INITIAL
Initial treatment plan (initial ISP)
important
AETNA
ur · Cameron Lee (S-11)
2026-09-27
open
L-010
Clock overdue; Within 24 hours of admission, covering immediate service, health and safety needs.
Review action
TIME-ISP-INITIAL
Amara Wells (C-0012) · E-12:ISP-INITIAL
Initial treatment plan (initial ISP)
important
ANTHEM
ur · Cameron Lee (S-11)
2026-09-27
open
L-010
Clock overdue; Within 24 hours of admission, covering immediate service, health and safety needs.
Review action
TIME-ISP-INITIAL
Owen Park (C-0013) · E-13:ISP-INITIAL
Initial treatment plan (initial ISP)
important
HUMANA
ur · Cameron Lee (S-11)
2026-09-27
open
L-010
Clock overdue; Within 24 hours of admission, covering immediate service, health and safety needs.
Review action
TIME-ISP-INITIAL
Nia Foster (C-0014) · E-14:ISP-INITIAL
Initial treatment plan (initial ISP)
important
UHC
ur · Cameron Lee (S-11)
2026-09-27
open
L-010
Clock overdue; Within 24 hours of admission, covering immediate service, health and safety needs.
Review action
TIME-ISP-INITIAL
Avery Lane (C-0020) · E-20:ISP-INITIAL
Initial treatment plan (initial ISP)
important
UHC
ur · Cameron Lee (S-11)
2026-09-27
open
A-022, L-010
Clock overdue; Within 24 hours of admission, covering immediate service, health and safety needs.
Review action
TIME-ISP-INITIAL
Sam Rivera (C-0021) · E-21:ISP-INITIAL
Initial treatment plan (initial ISP)
important
DMAS
ur · Cameron Lee (S-11)
2026-09-27
open
A-022, L-010
Clock overdue; Within 24 hours of admission, covering immediate service, health and safety needs.
Review action
TIME-AUTH-REQUEST
Avery Lane (C-0020) · E-20:AUTH-REQUEST
Initial approval request sent to the plan
urgent
UHC
ur · Cameron Lee (S-11)
2026-09-28
open
A-011
DMAS fallback — verify payer contract
Review action
TIME-AUTH-REQUEST
Sam Rivera (C-0021) · E-21:AUTH-REQUEST
Initial approval request sent to the plan
urgent
DMAS
ur · Cameron Lee (S-11)
2026-09-28
open
A-011
Verified payer profile
Review action
TIME-PSYCH-EVAL
Lena Ortiz (C-0010) · E-10:PSYCH-EVAL
Psychiatric evaluation
important
SENTARA
ur · Cameron Lee (S-11)
2026-09-29
open
A-046
Clock overdue; Within 72 hours of admission; one done in the prior 30 days counts if reviewed and updated at admission.
Review action
TIME-AUTH-REQUEST
Theo Morgan (C-0008) · E-8:AUTH-REQUEST
Initial approval request sent to the plan
urgent
DMAS
ur · Cameron Lee (S-11)
2026-10-05
open
A-011, M-002
Clock overdue; DMAS-recommended initial filing within 1 business day of service initiation. FFS follows these recommendations; MCO deadlines require the signed payer contract (M-002).
Review action
TIME-ISP-INITIAL
Evan Reed (C-0003) · E-3:ISP-INITIAL
Initial treatment plan (initial ISP)
important
UHC
ur · Cameron Lee (S-11)
2026-10-06
open
A-046, L-010
Clock overdue; MH-PHP: initial ISP on the day of admission.
Review action
TIME-ISP-CATP-SIGNOFF
Jordan Ellis (C-0001) · E-1:ISP-CATP-SIGNOFF:P-CSAC
CATP sign-off on the initial plan a CSAC wrote
important
ANTHEM
ur · Cameron Lee (S-11)
2026-10-07
open
A-049
Clock overdue; A CATP signs within 3 business days of an ISP developed by a CSAC or CSAC-supervisee.
Review action
TIME-AUTH-REQUEST
Evan Reed (C-0003) · E-3:AUTH-REQUEST
Initial approval request sent to the plan
urgent
UHC
ur · Cameron Lee (S-11)
2026-10-07
open
A-041
Clock overdue; Initial requests within 1 business day of admission; a late request starts on the date of receipt.
Review action
TIME-INCIDENT-REPORT-24H
program:INCIDENT-REPORT-24H:INC-1
Serious incident reported to DBHDS and the person’s representative
urgent
Program-wide
ur · Cameron Lee (S-11)
2026-10-07
open
L-004
Clock overdue; Level II and III serious incidents are reported within 24 hours of discovery. Date-level only: use the discovery hour.
Review action
TIME-PSYCH-EVAL
Evan Reed (C-0003) · E-3:PSYCH-EVAL
Psychiatric evaluation
important
UHC
ur · Cameron Lee (S-11)
2026-10-08
open
A-046
Clock overdue; Within 48 hours of admission; one done in the prior 30 days counts if reviewed and updated at admission.
Review action
COMP-NOTE-FIELDS
Jordan Ellis (C-0001) · D-N1
Required document elements
important
ANTHEM
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-023
Condition requires review
Review action
COMP-NOTE-FIELDS
Jordan Ellis (C-0001) · D-N2
Required document elements
important
ANTHEM
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-023
Condition requires review
Review action
COMP-NOTE-FIELDS
Jordan Ellis (C-0001) · D-N3
Required document elements
important
ANTHEM
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-023
Condition requires review
Review action
COMP-SIGNED
Jordan Ellis (C-0001) · D-DEMO-1
Dated author authentication
important
ANTHEM
clinical-director · Harper Brooks (S-05)
2026-10-14
open
L-015
Condition requires review
Review action
CLAR-PLAN-VS-DELIVERY
Jordan Ellis (C-0001) · PS-1
Delivery compared with complete planned period
important
ANTHEM
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-026
Condition requires review
Review action
COMP-NOTE-FIELDS
Maya Brooks (C-0002) · D-N4
Required document elements
important
SENTARA
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-023
Condition requires review
Review action
COMP-NOTE-FIELDS
Maya Brooks (C-0002) · D-N5
Required document elements
important
SENTARA
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-023
Condition requires review
Review action
COMP-NOTE-FIELDS
Maya Brooks (C-0002) · D-N6
Required document elements
important
SENTARA
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-023
Condition requires review
Review action
COMP-NOTE-FIELDS
Maya Brooks (C-0002) · D-N7
Required document elements
important
SENTARA
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-023
Condition requires review
Review action
CLAR-PLAN-VS-DELIVERY
Maya Brooks (C-0002) · PS-2
Delivery compared with complete planned period
important
SENTARA
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-026
Condition requires review
Review action
CONS-DX
Sofia Grant (C-0004) · E-4
Comparable chart facts disagree
important
HUMANA
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-050
Condition requires review
Review action
CONS-MEDS
Sofia Grant (C-0004) · E-4
Comparable chart facts disagree
important
HUMANA
clinical-director · Harper Brooks (S-05)
2026-10-14
open
Versioned house policy
Condition requires review
Review action
CONS-LOC
Sofia Grant (C-0004) · E-4
Comparable chart facts disagree
important
HUMANA
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-049
Condition requires review
Review action
CLAR-ISP-FREQ-AMBIG
Sofia Grant (C-0004) · PS-4
Planned frequency needs clarification
important
HUMANA
clinical-director · Harper Brooks (S-05)
2026-10-14
open
L-011
Condition requires review
Review action
CLAR-PLAN-VS-DELIVERY
Sofia Grant (C-0004) · PS-4
Delivery compared with complete planned period
important
HUMANA
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-026
Condition requires review
Review action
CLAR-PLAN-VS-DELIVERY
Noah Bennett (C-0006) · PS-6
Delivery compared with complete planned period
important
AETNA
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-026
Condition requires review
Review action
CLAR-PLAN-VS-DELIVERY
Aisha Cole (C-0007) · PS-7
Delivery compared with complete planned period
important
DMAS
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-026
Condition requires review
Review action
CLAR-PLAN-VS-DELIVERY
Avery Lane (C-0020) · PS-20
Delivery compared with complete planned period
important
UHC
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-026
Condition requires review
Review action
CLAR-PLAN-VS-DELIVERY
Sam Rivera (C-0021) · PS-21
Delivery compared with complete planned period
important
DMAS
clinical-director · Harper Brooks (S-05)
2026-10-14
open
A-026
Condition requires review
Review action
COMP-PART2-CONSENT
Aisha Cole (C-0007) · CON-SHOW-7
Part 2 consent elements
important
DMAS
intake · Jamie Ross (S-08)
2026-10-14
open
F-019
Condition requires review
Review action
REV-ATTEND-NO-NOTE
Jordan Ellis (C-0001) · SES-2
attend no note
urgent
ANTHEM
author · Dana Patel (S-01)
2026-09-28
open
A-023, A-062
Attended day still has no note after the next business day
Review action
REV-ATTEND-NO-NOTE
Jordan Ellis (C-0001) · SES-4
attend no note
urgent
ANTHEM
author · Dana Patel (S-01)
2026-09-29
open
A-023, A-062
Attended day still has no note after the next business day
Review action
REV-ATTEND-NO-NOTE
Jordan Ellis (C-0001) · SES-5
attend no note
urgent
ANTHEM
author · Dana Patel (S-01)
2026-10-02
open
A-023, A-062
Attended day still has no note after the next business day
Review action
REV-ATTEND-NO-NOTE
Jordan Ellis (C-0001) · SES-6
attend no note
urgent
ANTHEM
author · Dana Patel (S-01)
2026-10-05
open
A-023, A-062
Attended day still has no note after the next business day
Review action
REV-ATTEND-NO-NOTE
Jordan Ellis (C-0001) · SES-7
attend no note
urgent
ANTHEM
author · Dana Patel (S-01)
2026-10-05
open
A-023, A-062
Attended day still has no note after the next business day
Review action
REV-ATTEND-NO-NOTE
Sofia Grant (C-0004) · SES-12
attend no note
urgent
HUMANA
author · Dana Patel (S-01)
2026-09-25
open
A-023, A-062
Attended day still has no note after the next business day
Review action
REV-ATTEND-NO-NOTE
Sofia Grant (C-0004) · SES-13
attend no note
urgent
HUMANA
author · Dana Patel (S-01)
2026-09-28
open
A-023, A-062
Attended day still has no note after the next business day
Review action
REV-ATTEND-NO-NOTE
Sofia Grant (C-0004) · SES-14
attend no note
urgent
HUMANA
author · Dana Patel (S-01)
2026-09-28
open
A-023, A-062
Attended day still has no note after the next business day
Review action
REV-ATTEND-NO-NOTE
Maya Brooks (C-0002) · SES-MISSING
attend no note
urgent
SENTARA
author · Dana Patel (S-01)
2026-10-02
open
A-023, A-062
Attended day still has no note after the next business day
Review action
REV-APPROVAL-LAG
Jordan Ellis (C-0001) · N1
approval lag
important
ANTHEM
approver · Dr. Tessa Nguyen (S-04)
2026-09-25
open
Versioned house policy
Condition requires review
Review action
REV-APPROVAL-LAG
Jordan Ellis (C-0001) · N2
approval lag
important
ANTHEM
approver · Dr. Tessa Nguyen (S-04)
2026-09-28
open
Versioned house policy
Condition requires review
Review action
REV-APPROVAL-LAG
Jordan Ellis (C-0001) · N3
approval lag
important
ANTHEM
approver · Dr. Tessa Nguyen (S-04)
2026-10-05
open
Versioned house policy
Condition requires review
Review action
REV-LATE-ENTRY-HOLD
Jordan Ellis (C-0001) · N3
late entry hold
important
ANTHEM
compliance · Alex Warren (S-03)
2026-09-28
open
A-023, A-062, F-017
Condition requires review
Review action
REV-APPROVAL-LAG
Maya Brooks (C-0002) · N4
approval lag
important
SENTARA
clinical-director · Harper Brooks (S-05)
2026-10-05
Author or approver is unassigned/inactive; Clinical Director fallback
open
Versioned house policy
Condition requires review
Review action
REV-APPROVAL-LAG
Maya Brooks (C-0002) · N5
approval lag
important
SENTARA
approver · Dr. Tessa Nguyen (S-04)
2026-10-05
open
Versioned house policy
Condition requires review
Review action
REV-APPROVAL-LAG
Maya Brooks (C-0002) · N7
approval lag
important
SENTARA
approver · Dr. Tessa Nguyen (S-04)
2026-10-06
open
Versioned house policy
Condition requires review
Review action
REV-APPROVAL-LAG
Sofia Grant (C-0004) · N-FLOW
approval lag
important
HUMANA
approver · Dr. Tessa Nguyen (S-04)
2026-09-28
open
Versioned house policy
Condition requires review
Review action
FLOW-MISMATCH
Sofia Grant (C-0004) · N-FLOW
flow mismatch
important
HUMANA
approver · Dr. Tessa Nguyen (S-04)
2026-10-14
open
Versioned house policy
Condition requires review
Review action
REV-APPROVED-NO-CLAIM
Sam Rivera (C-0021) · N-DEMO-APPROVED
approved no claim
important
DMAS
billing · Drew Santos (S-12)
2026-10-05
open
Versioned house policy
Condition requires review
Review action
REV-CLAIM-NO-NOTE
Sofia Grant (C-0004) · CL-ORPHAN
claim no note
urgent
HUMANA
billing · Drew Santos (S-12)
2026-10-09
open
A-034, A-062, F-017
Condition requires review
Review action
REV-UNITS-BURN
Jordan Ellis (C-0001) · AU-1
units burn
important
ANTHEM
ur · Cameron Lee (S-11)
2026-10-12
open
A-011
Condition requires review
Review action
REV-DENIAL-UNWORKED
Sofia Grant (C-0004) · RM-SHOW-UNWORKED
denial unworked
important
HUMANA
billing · Drew Santos (S-12)
2026-10-06
open
Versioned house policy
House follow-up deadline; payer appeal clock is separately sourced
Review action