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Mindful Compliance Mindful / Lena Ortiz (C-0010) · Record audit
Fictional demo · Cedar Harbor Recovery All people, records and activity are synthetic. Program & walkthrough →
Mindful Auditor · Synthetic local desk · 2026-10-08

Lena Ortiz (C-0010)

MH-IOP · SENTARA · 2026-09-26 admission

Clocks and prior cases →

Episode clocks

ClockDueResult / evidence
TIME-ISP-INITIAL
Initial treatment plan (initial ISP)
2026-09-27fail
SENTARA
Clock overdue; Within 24 hours of admission, covering immediate service, health and safety needs.
TIME-AUTH-REQUEST
Initial approval request sent to the plan
2026-09-28pass
SENTARA
Clock met; Initial requests within 1 business day of admission; a late request starts on the date of receipt.
TIME-PSYCH-EVAL
Psychiatric evaluation
2026-09-29fail
SENTARA
Clock overdue; Within 72 hours of admission; one done in the prior 30 days counts if reviewed and updated at admission.
TIME-AUTH-DECISION
Plan's decision due
2026-09-29pass
SENTARA
Clock met; 7 calendar days for a standard request (72 hours if expedited), extendable up to 14 days.
TIME-ISP-COMPREHENSIVE
Comprehensive treatment plan (comprehensive ISP)
2026-10-26pass
SENTARA
Clock met; Within 30 calendar days of starting services, required even if the person is discharged earlier.
TIME-ISP-REVIEW
Next treatment plan review
2026-10-26pass
SENTARA
Clock upcoming; At least every 30 calendar days at MH-IOP, and whenever needs change. A plan not updated on time is "outdated".
TIME-DMAS-PROVIDER-APPEAL-30
Provider's informal appeal at DMAS
Exact anchor unavailableskipped
SENTARA
Primary applicable source unavailable: A-029
TIME-EXT-REQUEST
Extension (continued-stay) request
2026-11-03pass
SENTARA
Clock upcoming; File continued-stay requests by the actual requested start date. A late request begins on the date of receipt.
TIME-MEMBER-APPEAL-60
Member's appeal to the health plan (provider files only with the member's written consent)
2026-11-30pass
SENTARA
Clock upcoming; 60 calendar days from the date on the notice. A provider needs the member’s written consent and cannot request continued benefits.
TIME-ASSESS-UPDATE-90
Updated assessment (continued medical necessity)
2026-12-25pass
SENTARA
Clock upcoming; Every 90 days of consecutive service.

Findings 3

Finding / recordPriority · payerOwner · dueEvidence / state
WEEK-HOURS
Lena Ortiz (C-0010) · E-10:2026-09-27
WEEK-HOURS
watch
SENTARA
clinical-director · Harper Brooks (S-05)
2026-10-15
open
A-035
Condition requires review
Review action
TIME-ISP-INITIAL
Lena Ortiz (C-0010) · E-10:ISP-INITIAL
Initial treatment plan (initial ISP)
important
SENTARA
ur · Cameron Lee (S-11)
2026-09-27
open
L-010
Clock overdue; Within 24 hours of admission, covering immediate service, health and safety needs.
Review action
TIME-PSYCH-EVAL
Lena Ortiz (C-0010) · E-10:PSYCH-EVAL
Psychiatric evaluation
important
SENTARA
ur · Cameron Lee (S-11)
2026-09-29
open
A-046
Clock overdue; Within 72 hours of admission; one done in the prior 30 days counts if reviewed and updated at admission.
Review action

Units ledger

Authorization · payerUnits authorizedDelivered / approved / billedRemaining · end
AU-DEMO-10 · SENTARA
S9480 · day
303 / 0 / 027 · 2026-11-02

Mindful Note Review

NoteReadinessReview state
N-SHOW-10-0
2026-10-02
readynot-reviewed
N-SHOW-10-1
2026-10-03
readynot-reviewed
N-SHOW-10-2
2026-10-04
readynot-reviewed

Mailbox and team

LineStatus
CH-021 · Confirmation of receipt for Lena Ortiz (C-0010).Cataloged receipt
CH-022 · Team update recorded; not posted for Lena Ortiz (C-0010).Not posted

Inbox · Team

Documents in this record

Supplied demo artifacts. Open a document to inspect its type, version and structured evidence.

Document · dateAuthor · statusEvidence
demographics
SHOW-10-FACE
2026-09-26
Jamie Ross (S-08)
signed · version 1
View supplied demo artifact

DEMO RECORD SHOW-10 FACE

No structured element list

Created 2026-09-26T16:00:00-04:00
Signed 2026-09-26T16:00:00-04:00

plan
SHOW-10-PLAN
2026-09-26
Madison Price (S-16)
signed · version 1
View supplied demo artifact

DEMO RECORD SHOW-10 PLAN

needs, goals, services, agencies, discharge, family, aftercare, pharmacotherapy, choice, signature, levelOfCare

Created 2026-09-26T16:00:00-04:00
Signed 2026-09-26T16:00:00-04:00

assessment
SHOW-10-ASSESS
2026-09-26
Madison Price (S-16)
signed · version 1
View supplied demo artifact

DEMO RECORD SHOW-10 ASSESS

history, medical, psychiatric, substance, risk, strengths, riskRating, immediateNeeds

Created 2026-09-26T16:00:00-04:00
Signed 2026-09-26T16:00:00-04:00

medication-list
SHOW-10-MEDS
2026-09-26
Dr. Quinn Mercer (S-09)
signed · version 1
View supplied demo artifact

DEMO RECORD SHOW-10 MEDS

No structured element list

Created 2026-09-26T16:00:00-04:00
Signed 2026-09-26T16:00:00-04:00

consent
SHOW-10-CONSENT
2026-09-26
Madison Price (S-16)
signed · version 1
View supplied demo artifact

DEMO RECORD SHOW-10 CONSENT

signature, signedDate

Created 2026-09-26T16:00:00-04:00
Signed 2026-09-26T16:00:00-04:00

authorization
SHOW-10-AUTH
2026-09-26
Madison Price (S-16)
signed · version 1
View supplied demo artifact

DEMO RECORD SHOW-10 AUTH

No structured element list

Created 2026-09-26T16:00:00-04:00
Signed 2026-09-26T16:00:00-04:00

note
D-N-SHOW-10-0
2026-10-02
Madison Price (S-16)
signed · version 1
View supplied demo artifact

DEMO NOTE 10 0

setting, intervention, response, goal, humanSemanticReviewed

Created 2026-10-02T16:00:00-04:00
Signed 2026-10-02T16:00:00-04:00

Open Note Review →
note
D-N-SHOW-10-1
2026-10-03
Madison Price (S-16)
signed · version 1
View supplied demo artifact

DEMO NOTE 10 1

setting, intervention, response, goal, humanSemanticReviewed

Created 2026-10-03T16:00:00-04:00
Signed 2026-10-03T16:00:00-04:00

Open Note Review →
note
D-N-SHOW-10-2
2026-10-04
Madison Price (S-16)
signed · version 1
View supplied demo artifact

DEMO NOTE 10 2

setting, intervention, response, goal, humanSemanticReviewed

Created 2026-10-04T16:00:00-04:00
Signed 2026-10-04T16:00:00-04:00

Open Note Review →

Diagnoses, medication and planned services

Fictional chart facts. Medication codes and doses are demonstration placeholders.

Diagnoses

CodeDocumentRecorded by
F41.1SHOW-10-ASSESSDr. Quinn Mercer (S-09)
F41.1SHOW-10-PLANDr. Quinn Mercer (S-09)

Medication reconciliation

MedicationDose · route · scheduleRecord
DEMO-MED-ADEMO-DOSE-A · demo-route
demo-schedule
SHOW-10-MEDS · active
DEMO-MED-ADEMO-DOSE-A · demo-route
demo-schedule
SHOW-10-PLAN · active

Planned services

ServiceFrequency · targetSource
S94803 sessions weekly
2026-10-26
SHOW-10-PLAN

Consent and coverage

RecordScopeStatus
CON-SHOW-10part2 · demo-payment
SENTARA
2026-09-26 through 2027-10-08
9 structured elements
CV-Lena Ortiz (C-0010)SENTARA2026-01-01 through open ended
Verified demo coverage

Claims and remittances

Claim · serviceUnits · payerStatus · related note

No claim has been supplied for this client. An approved note awaiting a claim appears in the audit findings when its billing deadline passes.

Remittances and denial follow-up

ClaimDecision · dateFollow-up

Executed checks and source gaps

46 passed · 3 failed · 67 skipped
Rule / subjectResultEvidence
NOTE-LATE
N-SHOW-10-0
passRequired inputs checked
NOTE-UNSIGNED
N-SHOW-10-0
passRequired inputs checked
NOTE-NO-TIME
N-SHOW-10-0
passRequired inputs checked
NOTE-CLONED
N-SHOW-10-0
passRequired inputs checked
NOTE-COSIGN
N-SHOW-10-0
skippedSUD co-sign rule does not apply to mental health
NOTE-TIMES
N-SHOW-10-0
passRequired inputs checked
GROUP-SIZE
N-SHOW-10-0
skippedGroup size not supplied or not a group note
NOTE-LATE
N-SHOW-10-1
passRequired inputs checked
NOTE-UNSIGNED
N-SHOW-10-1
passRequired inputs checked
NOTE-NO-TIME
N-SHOW-10-1
passRequired inputs checked
NOTE-CLONED
N-SHOW-10-1
passRequired inputs checked
NOTE-COSIGN
N-SHOW-10-1
skippedSUD co-sign rule does not apply to mental health
NOTE-TIMES
N-SHOW-10-1
passRequired inputs checked
GROUP-SIZE
N-SHOW-10-1
skippedGroup size not supplied or not a group note
NOTE-LATE
N-SHOW-10-2
passRequired inputs checked
NOTE-UNSIGNED
N-SHOW-10-2
passRequired inputs checked
NOTE-NO-TIME
N-SHOW-10-2
passRequired inputs checked
NOTE-CLONED
N-SHOW-10-2
passRequired inputs checked
NOTE-COSIGN
N-SHOW-10-2
skippedSUD co-sign rule does not apply to mental health
NOTE-TIMES
N-SHOW-10-2
passRequired inputs checked
GROUP-SIZE
N-SHOW-10-2
skippedGroup size not supplied or not a group note
WEEK-HOURS
E-10:2026-09-27
failCondition requires review
DAY-HOURS
E-10:2026-10-02
passRequired inputs checked
DAY-HOURS
E-10:2026-10-03
passRequired inputs checked
DAY-HOURS
E-10:2026-10-04
passRequired inputs checked
SERVICE-NO-AUTH
E-10:gap
passRequired inputs checked
SERVICE-NO-AUTH
E-10:pending
passRequired inputs checked
PLAN-ELEMENTS
P-SHOW-10
skippedRule does not apply to this level
ASSESS-MISSING
E-10
skippedRule does not apply to this level
TIME-ISP-INITIAL
E-10:ISP-INITIAL
failClock overdue; Within 24 hours of admission, covering immediate service, health and safety needs.
TIME-AUTH-REQUEST
E-10:AUTH-REQUEST
passClock met; Initial requests within 1 business day of admission; a late request starts on the date of receipt.
TIME-PSYCH-EVAL
E-10:PSYCH-EVAL
failClock overdue; Within 72 hours of admission; one done in the prior 30 days counts if reviewed and updated at admission.
TIME-AUTH-DECISION
E-10:AUTH-DECISION
passClock met; 7 calendar days for a standard request (72 hours if expedited), extendable up to 14 days.
TIME-ISP-COMPREHENSIVE
E-10:ISP-COMPREHENSIVE
passClock met; Within 30 calendar days of starting services, required even if the person is discharged earlier.
TIME-ISP-REVIEW
E-10:ISP-REVIEW
passClock upcoming; At least every 30 calendar days at MH-IOP, and whenever needs change. A plan not updated on time is "outdated".
TIME-DMAS-PROVIDER-APPEAL-30
E-10:DMAS-PROVIDER-APPEAL-30:D-SHOW-10
skippedPrimary applicable source unavailable: A-029
TIME-EXT-REQUEST
E-10:EXT-REQUEST:AU-DEMO-10
passClock upcoming; File continued-stay requests by the actual requested start date. A late request begins on the date of receipt.
TIME-MEMBER-APPEAL-60
E-10:MEMBER-APPEAL-60:D-SHOW-10
passClock upcoming; 60 calendar days from the date on the notice. A provider needs the member’s written consent and cannot request continued benefits.
TIME-ASSESS-UPDATE-90
E-10:ASSESS-UPDATE-90
passClock upcoming; Every 90 days of consecutive service.
CONS-DEMO-NAME
E-10
skippedTwo comparable identity sources are required
CONS-DEMO-DOB
E-10
skippedTwo comparable identity sources are required
CONS-DEMO-ADDRESS
E-10
skippedTwo comparable identity sources are required
CONS-DEMO-PHONE
E-10
skippedTwo comparable identity sources are required
CONS-DEMO-SSN
E-10
skippedTwo comparable identity sources are required
CONS-DEMO-GENDER
E-10
skippedTwo comparable identity sources are required
CONS-DEMO-MEDICAID
E-10
skippedTwo comparable identity sources are required
CONS-DX
E-10
skippedPrimary applicable source unavailable: A-050
CONS-MEDS
E-10
passRequired inputs checked
CONS-LOC
E-10
skippedRule does not apply to this level
CONS-PAYER
E-10
skippedNo claim payer comparison available
CONS-DATES
E-10
passRequired inputs checked
COMP-SIGNED
SHOW-10-FACE
passRequired inputs checked
COMP-ISP-CLIENT-SIG
SHOW-10-PLAN
passRequired inputs checked
COMP-INFORMED-CHOICE
SHOW-10-PLAN
passRequired inputs checked
COMP-DISCHARGE-PLAN
SHOW-10-PLAN
skippedRule does not apply to this level
COMP-SIGNED
SHOW-10-PLAN
passRequired inputs checked
COMP-ASSESS-ELEMENTS
SHOW-10-ASSESS
passRequired inputs checked
COMP-SIGNED
SHOW-10-ASSESS
passRequired inputs checked
COMP-SIGNED
SHOW-10-MEDS
passRequired inputs checked
COMP-SIGNED
SHOW-10-CONSENT
passRequired inputs checked
COMP-SIGNED
SHOW-10-AUTH
passRequired inputs checked
COMP-NOTE-FIELDS
D-N-SHOW-10-0
passRequired inputs checked
COMP-SIGNED
D-N-SHOW-10-0
passRequired inputs checked
COMP-NOTE-FIELDS
D-N-SHOW-10-1
passRequired inputs checked
COMP-SIGNED
D-N-SHOW-10-1
passRequired inputs checked
COMP-NOTE-FIELDS
D-N-SHOW-10-2
passRequired inputs checked
COMP-SIGNED
D-N-SHOW-10-2
passRequired inputs checked
COMP-MOUD
E-10
skippedRule does not apply to this level
PEOPLE-CRED-SCOPE
SHOW-10-PLAN
skippedRule does not apply to this level
PEOPLE-CRED-SCOPE
SHOW-10-ASSESS
skippedRule does not apply to this level
ASAM-DX-BY-LICENSED
DX-A-10
skippedRule does not apply to this level
ASAM-DX-BY-LICENSED
DX-P-10
skippedRule does not apply to this level
CLAR-ISP-FREQ-MISSING
PS-10
passRequired inputs checked
CLAR-ISP-FREQ-AMBIG
PS-10
passRequired inputs checked
CLAR-PLAN-VS-DELIVERY
PS-10
skippedPrimary applicable source unavailable: A-026
CLAR-GOALS-MEASURABLE
E-10
skippedRule does not apply to this level
CLAR-NOTE-GOAL-LINK
E-10
skippedRule does not apply to this level
CLAR-NOTE-TIME-SUPPORT
E-10
skippedRule does not apply to this level
CLAR-CONTRADICTION
E-10
skippedRule does not apply to this level
ASAM-CONTINUED-STAY
E-10
skippedRule does not apply to this level
COMP-PART2-CONSENT
CON-SHOW-10
skippedPrimary applicable source unavailable: F-019
COMP-PART2-DISCLOSURE
CON-SHOW-10
skippedPrimary applicable source unavailable: F-020
COMP-CRIMINAL-JUSTICE-CONSENT
CON-SHOW-10
skippedPrimary applicable source unavailable: F-021
REV-ATTEND-NO-NOTE
SES-SHOW-10-0
skippedRule does not apply to this level
REV-ATTEND-NO-NOTE
SES-SHOW-10-1
skippedRule does not apply to this level
REV-ATTEND-NO-NOTE
SES-SHOW-10-2
skippedRule does not apply to this level
REV-NOTE-RETURNED-OPEN
N-SHOW-10-0
skippedRule does not apply to this level
REV-APPROVAL-LAG
N-SHOW-10-0
skippedRule does not apply to this level
REV-LATE-ENTRY-HOLD
N-SHOW-10-0
skippedRule does not apply to this level
REV-APPROVED-NO-CLAIM
N-SHOW-10-0
skippedRule does not apply to this level
REV-TIMELY-FILING
N-SHOW-10-0
skippedRule does not apply to this level
REV-SERVICE-UNBILLED
N-SHOW-10-0
skippedRule does not apply to this level
FLOW-UNREVIEWED
N-SHOW-10-0
skippedRule does not apply to this level
FLOW-MISMATCH
N-SHOW-10-0
skippedRule does not apply to this level
REV-NOTE-RETURNED-OPEN
N-SHOW-10-1
skippedRule does not apply to this level
REV-APPROVAL-LAG
N-SHOW-10-1
skippedRule does not apply to this level
REV-LATE-ENTRY-HOLD
N-SHOW-10-1
skippedRule does not apply to this level
REV-APPROVED-NO-CLAIM
N-SHOW-10-1
skippedRule does not apply to this level
REV-TIMELY-FILING
N-SHOW-10-1
skippedRule does not apply to this level
REV-SERVICE-UNBILLED
N-SHOW-10-1
skippedRule does not apply to this level
FLOW-UNREVIEWED
N-SHOW-10-1
skippedRule does not apply to this level
FLOW-MISMATCH
N-SHOW-10-1
skippedRule does not apply to this level
REV-NOTE-RETURNED-OPEN
N-SHOW-10-2
skippedRule does not apply to this level
REV-APPROVAL-LAG
N-SHOW-10-2
skippedRule does not apply to this level
REV-LATE-ENTRY-HOLD
N-SHOW-10-2
skippedRule does not apply to this level
REV-APPROVED-NO-CLAIM
N-SHOW-10-2
skippedRule does not apply to this level
REV-TIMELY-FILING
N-SHOW-10-2
skippedRule does not apply to this level
REV-SERVICE-UNBILLED
N-SHOW-10-2
skippedRule does not apply to this level
FLOW-UNREVIEWED
N-SHOW-10-2
skippedRule does not apply to this level
FLOW-MISMATCH
N-SHOW-10-2
skippedRule does not apply to this level
REV-UNITS-OVER-AUTH
AU-DEMO-10
skippedRule does not apply to this level
REV-UNITS-BURN
AU-DEMO-10
skippedRule does not apply to this level
REV-CLAIM-NO-NOTE
E-10
skippedRule does not apply to this level
REV-DENIAL-UNWORKED
E-10
skippedRule does not apply to this level
REV-PAYER-CREDENTIAL
E-10
skippedRule does not apply to this level
REV-COVERAGE-CHANGE
E-10
skippedRule does not apply to this level