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Fictional demo · Cedar Harbor Recovery All people, records and activity are synthetic. Program & walkthrough →

As of 2026-10-08. The review queue uses the same gate. A signature stays on this computer until a person records a filing. Nothing is transmitted.

Maya Brooks (C-0002) 2.5

Authorization ends 2026-10-23. 15 days left. Open 7. Overdue 3.

ClockRuleDueStatusCites
Services must start within 30 days of the assessment ASSESS-FRESH 2026-09-08 overdue A-021
Initial treatment plan (initial ISP) ISP-INITIAL 2026-10-02 overdue A-022, L-010
Initial approval request sent to the plan AUTH-REQUEST 2026-10-02 overdue A-011, M-002
Extension (continued-stay) request EXT-REQUEST 2026-10-22 upcoming A-011, M-002
Next treatment plan review ISP-REVIEW 2026-10-31 upcoming A-049
Provider's informal appeal at DMAS DMAS-PROVIDER-APPEAL-30 2026-11-04 upcoming A-028, A-029
Member's appeal to the health plan (provider files only with the member's written consent) MEMBER-APPEAL-60 2026-12-03 upcoming F-006

Review denial · Maya Brooks (C-0002) review

Jordan Ellis (C-0001) 2.1

Authorization ends 2026-10-12. 4 days left. Open 8. Overdue 3.

ClockRuleDueStatusCites
Initial treatment plan (initial ISP) ISP-INITIAL 2026-09-24 overdue A-022, L-010
Plan's decision due AUTH-DECISION 2026-09-26 overdue A-010
CATP sign-off on the initial plan a CSAC wrote ISP-CATP-SIGNOFF 2026-10-07 overdue A-049
No contact for 31 days: discharge decision NO-CONTACT-31 2026-10-08 due-today A-020
Extension (continued-stay) request EXT-REQUEST 2026-10-11 due-soon A-011, M-002
Provider's informal appeal at DMAS DMAS-PROVIDER-APPEAL-30 2026-11-02 upcoming A-028, A-029
Response to the preliminary findings AUDIT-RESPONSE-30 2026-11-02 upcoming A-027
Next treatment plan review ISP-REVIEW 2026-12-22 upcoming A-049

Audit defense · Jordan Ellis (C-0001) blocked · Prepare extension · Jordan Ellis (C-0001) blocked

Sofia Grant (C-0004) 2.1

Authorization ends —. No current authorization. Open 4. Overdue 2.

ClockRuleDueStatusCites
Initial treatment plan (initial ISP) ISP-INITIAL 2026-09-24 overdue A-022, L-010
Initial approval request sent to the plan AUTH-REQUEST 2026-09-24 overdue A-011, M-002
Fee-for-service reconsideration (Acentra) FFS-RECONSIDERATION 2026-10-27 upcoming A-052
Next treatment plan review ISP-REVIEW 2026-12-22 upcoming A-049

Review denial · Sofia Grant (C-0004) blocked

Aisha Cole (C-0007) 2.5

Authorization ends —. No current authorization. Open 4. Overdue 2.

ClockRuleDueStatusCites
Initial treatment plan (initial ISP) ISP-INITIAL 2026-09-24 overdue A-022, L-010
Initial approval request sent to the plan AUTH-REQUEST 2026-09-24 overdue A-011, M-002
Next treatment plan review ISP-REVIEW 2026-10-23 upcoming A-049
Member's appeal to the health plan (provider files only with the member's written consent) MEMBER-APPEAL-60 2026-12-05 upcoming F-006

Review denial · Aisha Cole (C-0007) blocked

Lena Ortiz (C-0010) MH-IOP

Authorization ends 2026-11-02. 25 days left. Open 7. Overdue 2.

ClockRuleDueStatusCites
Initial treatment plan (initial ISP) ISP-INITIAL 2026-09-27 overdue L-010
Psychiatric evaluation PSYCH-EVAL 2026-09-29 overdue A-046
Next treatment plan review ISP-REVIEW 2026-10-26 upcoming A-046
Provider's informal appeal at DMAS DMAS-PROVIDER-APPEAL-30 2026-11-01 upcoming A-028, A-029
Extension (continued-stay) request EXT-REQUEST 2026-11-03 upcoming A-041
Member's appeal to the health plan (provider files only with the member's written consent) MEMBER-APPEAL-60 2026-11-30 upcoming F-006
Updated assessment (continued medical necessity) ASSESS-UPDATE-90 2026-12-25 upcoming A-046

Review denial · Lena Ortiz (C-0010) filed

Miles Carter (C-0011) 3.3

Authorization ends 2026-11-02. 25 days left. Open 6. Overdue 1.

ClockRuleDueStatusCites
Initial treatment plan (initial ISP) ISP-INITIAL 2026-09-27 overdue L-010
Active written discharge plan in the record DISCHARGE-PLAN 2026-10-11 due-soon A-054
Next treatment plan review ISP-REVIEW 2026-10-26 upcoming A-059
Extension (continued-stay) request EXT-REQUEST 2026-11-01 upcoming A-011, M-002
Provider's informal appeal at DMAS DMAS-PROVIDER-APPEAL-30 2026-11-01 upcoming A-028, A-029
Member's appeal to the health plan (provider files only with the member's written consent) MEMBER-APPEAL-60 2026-11-30 upcoming F-006

Review denial · Miles Carter (C-0011) filed

Amara Wells (C-0012) 3.5

Authorization ends 2026-11-02. 25 days left. Open 6. Overdue 1.

ClockRuleDueStatusCites
Initial treatment plan (initial ISP) ISP-INITIAL 2026-09-27 overdue L-010
Active discharge plan submitted to the payer DISCHARGE-PLAN 2026-10-11 due-soon A-055
Next treatment plan review ISP-REVIEW 2026-10-26 upcoming A-059
Extension (continued-stay) request EXT-REQUEST 2026-11-01 upcoming A-011, M-002
Provider's informal appeal at DMAS DMAS-PROVIDER-APPEAL-30 2026-11-01 upcoming A-028, A-029
Member's appeal to the health plan (provider files only with the member's written consent) MEMBER-APPEAL-60 2026-11-30 upcoming F-006

Review denial · Amara Wells (C-0012) signed

Owen Park (C-0013) 3.7

Authorization ends 2026-11-02. 25 days left. Open 5. Overdue 1.

ClockRuleDueStatusCites
Initial treatment plan (initial ISP) ISP-INITIAL 2026-09-27 overdue L-010
Next treatment plan review ISP-REVIEW 2026-10-26 upcoming A-059
Extension (continued-stay) request EXT-REQUEST 2026-11-01 upcoming A-011, M-002
Provider's informal appeal at DMAS DMAS-PROVIDER-APPEAL-30 2026-11-01 upcoming A-028, A-029
Member's appeal to the health plan (provider files only with the member's written consent) MEMBER-APPEAL-60 2026-11-30 upcoming F-006

Review denial · Owen Park (C-0013) review

Nia Foster (C-0014) 4.0

Authorization ends 2026-11-02. 25 days left. Open 3. Overdue 1.

ClockRuleDueStatusCites
Initial treatment plan (initial ISP) ISP-INITIAL 2026-09-27 overdue L-010
Next treatment plan review ISP-REVIEW 2026-10-26 upcoming A-059
Extension (continued-stay) request EXT-REQUEST 2026-11-01 upcoming A-011, M-002

No case on this episode.

Avery Lane (C-0020) 2.1

Authorization ends 2026-11-02. 25 days left. Open 6. Overdue 1.

ClockRuleDueStatusCites
Initial treatment plan (initial ISP) ISP-INITIAL 2026-09-27 overdue A-022, L-010
Extension (continued-stay) request EXT-REQUEST 2026-11-01 upcoming A-011, M-002
Provider's informal appeal at DMAS DMAS-PROVIDER-APPEAL-30 2026-11-01 upcoming A-028, A-029
No contact for 31 days: discharge decision NO-CONTACT-31 2026-11-07 upcoming A-020
Member's appeal to the health plan (provider files only with the member's written consent) MEMBER-APPEAL-60 2026-11-30 upcoming F-006
Next treatment plan review ISP-REVIEW 2026-12-25 upcoming A-049

Review denial · Avery Lane (C-0020) filed

Sam Rivera (C-0021) 2.5

Authorization ends 2026-11-02. 25 days left. Open 6. Overdue 1.

ClockRuleDueStatusCites
Initial treatment plan (initial ISP) ISP-INITIAL 2026-09-27 overdue A-022, L-010
Next treatment plan review ISP-REVIEW 2026-10-26 upcoming A-049
Extension (continued-stay) request EXT-REQUEST 2026-11-01 upcoming A-011, M-002
Provider's informal appeal at DMAS DMAS-PROVIDER-APPEAL-30 2026-11-01 upcoming A-028, A-029
No contact for 31 days: discharge decision NO-CONTACT-31 2026-11-07 upcoming A-020
Member's appeal to the health plan (provider files only with the member's written consent) MEMBER-APPEAL-60 2026-11-30 upcoming F-006

Review denial · Sam Rivera (C-0021) filed

Theo Morgan (C-0008) 3.1

Authorization ends —. No current authorization. Open 3. Overdue 2.

ClockRuleDueStatusCites
Initial treatment plan (initial ISP) ISP-INITIAL 2026-10-03 overdue L-010
Initial approval request sent to the plan AUTH-REQUEST 2026-10-05 overdue A-011, M-002
Next treatment plan review ISP-REVIEW 2026-11-01 upcoming A-059

No case on this episode.

Evan Reed (C-0003) MH-PHP

Authorization ends 2026-11-06. 29 days left. Open 7. Overdue 3.

ClockRuleDueStatusCites
Initial treatment plan (initial ISP) ISP-INITIAL 2026-10-06 overdue A-046, L-010
Initial approval request sent to the plan AUTH-REQUEST 2026-10-07 overdue A-041
Psychiatric evaluation PSYCH-EVAL 2026-10-08 overdue A-046
Plan's decision due AUTH-DECISION 2026-10-13 upcoming F-003
Extension (continued-stay) request EXT-REQUEST 2026-10-13 upcoming A-041
Next treatment plan review ISP-REVIEW 2026-11-05 upcoming A-046
Updated assessment (continued medical necessity) ASSESS-UPDATE-90 2027-01-04 upcoming A-046

No case on this episode.

Riley Shaw (C-0009) OTP

Authorization ends —. No current authorization. Open 0. Overdue 0.

ClockRuleDueStatusCites
No open clock

No case on this episode.

Caleb Stone (C-0015) 0.5

Authorization ends 2026-11-02. 25 days left. Open 0. Overdue 0.

ClockRuleDueStatusCites
No open clock

No case on this episode.

Iris Hayes (C-0016) 1.0

Authorization ends 2026-11-02. 25 days left. Open 0. Overdue 0.

ClockRuleDueStatusCites
No open clock

No case on this episode.

Finn Walker (C-0017) WM

Authorization ends 2026-11-02. 25 days left. Open 0. Overdue 0.

ClockRuleDueStatusCites
No open clock

No case on this episode.

Zara Quinn (C-0018) OBOT

Authorization ends 2026-11-02. 25 days left. Open 0. Overdue 0.

ClockRuleDueStatusCites
No open clock

No case on this episode.

Eli Monroe (C-0019) OBAT

Authorization ends 2026-11-02. 25 days left. Open 0. Overdue 0.

ClockRuleDueStatusCites
No open clock

No case on this episode.

Other open clocks

ClockRuleDueStatusCites
Initial treatment plan (initial ISP) ISP-INITIAL 2026-07-31 overdue A-022, L-010
Initial approval request sent to the plan AUTH-REQUEST 2026-07-31 overdue A-011, M-002
Next treatment plan review ISP-REVIEW 2026-08-29 overdue A-049
Serious incident reported to DBHDS and the person’s representative INCIDENT-REPORT-24H 2026-10-07 overdue L-004
Corrective action plan to DBHDS LIC-CAP-15BD 2026-10-16 upcoming L-005
Discharge summary written (and sent to the next provider) DISCHARGE-SUMMARY 2026-10-23 upcoming L-013
Root cause analysis INCIDENT-RCA-30D 2026-11-05 upcoming L-004

Cases

Open the review queue

Gaps

  • E-1 ISP-INITIAL: 24-hour clock is provisional; exact anchor and asOfAt timestamps are required.
  • Authorization AU-OLD: extension clock omitted. The authorization ended 2026-08-14, before 2026-10-08.
  • E-2 ISP-INITIAL: 24-hour clock is provisional; exact anchor and asOfAt timestamps are required.
  • Episode E-2: AUTH-DECISION pending; A-010 starts at the submission timestamp. A payer receipt date was not substituted.
  • E-4 ISP-INITIAL: 24-hour clock is provisional; exact anchor and asOfAt timestamps are required.
  • Episode E-4: AUTH-DECISION pending; no authorization is still open, so a closed authorization was not used as the submission anchor.
  • Authorization AU-FLOW: extension clock omitted. The authorization ended 2026-09-27, before 2026-10-08.
  • E-6 ISP-INITIAL: 24-hour clock is provisional; exact anchor and asOfAt timestamps are required.
  • Episode E-6: AUTH-DECISION pending; no authorization is on file.
  • E-7 ISP-INITIAL: 24-hour clock is provisional; exact anchor and asOfAt timestamps are required.
  • Episode E-7: AUTH-DECISION pending; no authorization is on file.
  • E-8 ISP-INITIAL: 24-hour clock is provisional; exact anchor and asOfAt timestamps are required.
  • Episode E-8: AUTH-DECISION pending; no authorization is on file.
  • Episode E-9 is level OTP: no verified clock rules for this level are loaded yet (library records pending). Nothing was guessed.
  • Episode E-15 is level 0.5: no verified clock rules for this level are loaded yet (library records pending). Nothing was guessed.
  • Episode E-16 is level 1.0: no verified clock rules for this level are loaded yet (library records pending). Nothing was guessed.
  • Episode E-17 is level WM: no verified clock rules for this level are loaded yet (library records pending). Nothing was guessed.
  • Episode E-18 is level OBOT: no verified clock rules for this level are loaded yet (library records pending). Nothing was guessed.
  • Episode E-19 is level OBAT: no verified clock rules for this level are loaded yet (library records pending). Nothing was guessed.

Clears the signature and the filing line stored on this computer.