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Client timeline

Sofia Grant (C-0004)

Opaque token. The chart behind it stays in the source system. Ask Mindful reads this same timeline.

E-4 2.1

Admitted 2026-09-23. Still admitted.

Clock	Rule	Due	Status	Cites
Initial treatment plan (initial ISP)	`ISP-INITIAL`	2026-09-24	overdue	A-022, L-010
Initial approval request sent to the plan	`AUTH-REQUEST`	2026-09-24	overdue	A-011, M-002
Fee-for-service reconsideration (Acentra)	`FFS-RECONSIDERATION`	2026-10-27	upcoming	A-052
Next treatment plan review	`ISP-REVIEW`	2026-12-22	upcoming	A-049

Chart check 4 findings

Finding	What was found	What to do	Rule
critical 3 service days with no approval Sofia Grant (C-0004) · 2026-09-24	Services were delivered on 2026-09-24 to 2026-09-26, and no approved authorization covers those dates. Late requests start on the day of receipt, and days not requested on time are denied.	Check whether a request for these dates is pending or was never sent. If it was never sent, send it today, and log how the gap happened so the countdown can prevent the next one.	`SERVICE-NO-AUTH` A-011, A-052
high Assessment covers 4 of 6 dimensions Sofia Grant (C-0004) · 2026-09-20	The multidimensional assessment dated 2026-09-20 does not cover dimensions 5, 6. The level of care and the plan are based on all six.	Complete the missing dimensions and update the assessment before the next plan review.	`ASSESS-DIMENSIONS` A-021, A-048
high Comprehensive plan is missing 7 required elements Sofia Grant (C-0004) · 2026-10-04	The comprehensive plan dated 2026-10-04 lacks: Other agencies and their roles; Individualized discharge plan; Family engagement activities; Community aftercare with target dates; Choice of provider offered; Member signature (or reason none); Level(s) of care stated. An ISP without all required elements is incomplete and does not meet reimbursement requirements. (The pharmacotherapy element, which applies to opioid and alcohol use disorders, is not checked here.)	Add the missing elements with the person, sign and date the update, and have a CATP sign off.	`PLAN-ELEMENTS` A-049, A-022
normal Week of 2026-09-27: 3 hours (minimum 9) Sofia Grant (C-0004) · 2026-09-27	ASAM 2.1 expects at least 9 hours a week on average. The week of 2026-09-27 (Sunday to Saturday) has 3 hours across 1 day. The chart does not say adult or youth; this assumes adult.	Record why hours fell short, tell the plan (weekly for ASAM; at the next review for MH), and if it keeps happening, reassess the level of care or the step-down plan in the ISP.	`WEEK-HOURS` A-015

Cases

Review denial · Sofia Grant (C-0004) blocked

Authorizations

AU-FLOW approved 2026-09-27 through 2026-09-27

Notices

D-FFS authorization letter 2026-09-27

Mailbox and team 4

When	What	Who	Line	Next
2026-10-08 Ready to send · mailbox	Follow-up `CH-048`	Sofia Grant (C-0004) MCO	Follow-up required for Sofia Grant (C-0004).	Follow up
2026-10-08 Team note · asana	Team update `CH-010`	Sofia Grant (C-0004) Team	Team update recorded; not posted for Sofia Grant (C-0004).	Not posted
2026-10-08 Came in · mailbox	Needs a clarification `CH-009`	Sofia Grant (C-0004) MCO	Clarification requires follow-up for Sofia Grant (C-0004).	Follow up
2026-10-08 Came in · mailbox	Confirmation of receipt `CH-008`	Sofia Grant (C-0004) MCO	Confirmation of receipt for Sofia Grant (C-0004).	Cataloged

Inbox · Team